Shipping & Damaged Items

Shipping

Shipping is offered via USPS and UPS from Denver, Colorado and takes between 5-10 business days in the US depending on your location. Order to Canada typically take about 8-14 days. Orders abroad typically take 12-20 days. Orders will be processed and shipped within 2-3 business days. 

We no longer offer expedited shipping.
We no longer offer pickup (we do not have a brick & mortar).

We are closed on national holidays and your order will be processed the following business day. 

Damaged Items

If your product arrives broken or damaged please let us know and we will happily replace your item(s). Let us know if you have a problem with the package or closure, we will do our best to replace faulty parts or send replacement packaging. If you are unhappy with the product, please contact us promptly so we can make it right.

Gift Messages

If your order is a gift, you may add special directions or a message at checkout. We'll happily include a hand-written note with the order on a cotton notecard.